Hospitality — Hyatt Deploys ChatGPT Enterprise Company-Wide, Mandarin Oriental Pivots to Culturally-Driven Luxury, and Intrepid Makes Its Largest Acquisition Yet

Hospitality · 2026-04-21

TODAY'S SIGNAL — The hospitality industry is splitting into two strategic lanes: operators investing in technology infrastructure and those doubling down on cultural differentiation — and the smartest players are doing both. Hyatt's company-wide ChatGPT Enterprise rollout, built on two years of data unification work, is the most concrete enterprise AI deployment in hospitality to date and will…